iPad Support
Ben Anderson
Mobile Device Support Specialist
iPad Support Office is located in the entrance to the Media Center.
Please email me at Ben.Anderson@district196.org and I will do my best to answer any iPad questions between 7am and 3pm.
District Resources for Parents
iPad Care
Keep the iPad mini away from the following:
- Liquids: Getting liquids like water, soda, or juice will damage the electronic parts of the device.
- Food: This will keep the iPad mini from getting dirty both inside and out.
- Magnets: Heavy magnets have a chance of damaging the iPad and the content saved on the device.
- Extreme Heat or Cold: You never want to have your iPad in a temperature above 95 or below 32 degrees Fahrenheit. Either extreme may cause the iPad mini to stop working or lose the effectiveness of the batter
Cleaning
If you need to clean the screen, please use only a clean, soft, dry cloth. Do not use any liquid cleaners of any type (example: no moistened antibacterial wipes).
Screens
Please remember that the screen is made of a durable glass that can break. Here are some helpful hints to avoid breaking the screen:
- IMPORTANT: Leave the device in the district-issued protective case and closed when taking the iPad mini to and from classes, home and school.
- Avoid putting any pressure on the screen
- Don't lean on the iPad mini
- When putting it in your backpack, make sure the iPad mini isn't resting against anything that may cause pressure on the screen
- Avoid dropping the iPad mini
- Keep sharp objects away from the device
- Never throw or slide the iPad mini
Battery Life
- Use the OEM Apple adapter and cord issued at distribution to charge the iPad mini
- Plug it into a wall outlet each night to fully charge.
- Keep in a well vented area when charging to avoid overheating.
Responsibility
- Keep the iPad in a safe and secure location when it is not in use.
- You are responsible for the cost of repair or replacement for any loss or damage that occurs.

